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| Why is shipping $8.65? |
Date Added:
04/12/2007
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We generally spend more on freight [average $12] for most orders, but we try to look after our customers.
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| How can I reduce my freight costs? |
Date Added:
30/07/2008
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Share you order with a friend and share the freight costs.
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| Do our labels survive the dishwasher & microwave? |
Date Added:
10/09/2008
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Yes, A grade stickers that will outlast any plastic container you stick it on.
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| Can I split my label or bag tag order? |
Date Added:
22/02/2009
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Yes you can. We do charge $3.50 to split any bag tag or label order, as it is more work for our staff. If you would like to do this, phone our office on 1300 660 590 with your credit card details ready and we will happily take your order and request.
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| What is the difference between fitted sheets and floor mat/stacking bed sheet sets? |
Date Added:
22/02/2009
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Fitted Sheet Sets have two separate sheets (each with a woven name label) designed for matteresses and cots. Floor Mat/Stacking Bed Sheet Sets are designed with the top and bottom sheets fixed together at the base and four pieces of elastic at the corners designed to hook over the legs of stacking beds or floor mats. Still confused....call us 1300 660 590, and be confident that if you make an incorrect selection, we are happy to exchange it for you.
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| Do you ship internationally? |
Date Added:
17/06/2009
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Not anymore, the freight charges are more than the value of our products
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| Do you accept orders from parents? |
Date Added:
20/08/2010
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While many of our customers are child care centres and schools, we will happily pack and ship orders directly to parents. Order here on our secure web site or call 1300 660 590 for phone orders.
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| Do you still offer 20%-30% off for child care centres? |
Date Added:
20/08/2010
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No, because even better, we have lowered our prices on our website and in our order forms by 30%. This makes it easy for you to order whether you are a child care centre or parent.
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| Why is Express Post so expensive? |
Date Added:
20/08/2010
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A linen pack costs $20 to express post because it falls into the 5kg parcel [even though it is light]. If you are ordering something less bulky like a drawstring bag, call us and we will give you a better express post rate.
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| Can I iron the fleece blanket? |
Date Added:
28/01/2011
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No, polar fleecing will harden if ironed. If you wish to add an iron on label, ensure you have a large piece of protective paper [Glad Bake is excellent] between the blanket/label and the iron.
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| How do I wash the pillow? |
Date Added:
28/01/2011
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The pillow will come with a removable cover. Zip open and wash, tumble dry or line dry and iron if you wish. Do not wash the insert as it may become lumpy. Do not iron as the insert will harden.
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| Can I iron "iron on labels"? |
Date Added:
27/05/2012
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No do not iron directly over iron on labels. It will melt. If you do want to iron a new name label over an existing label, simply position the new label in desierd location, place paper and iron for a few seconds with a dry hot iron.
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| Do I need a special iron for iron on labels? |
Date Added:
27/05/2012
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No we use a bottom of the range inexpensive iron at our warehouse, and you can too!!
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| What paper do you use for iron on labels? |
Date Added:
22/11/2012
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Glade bake baking paper. Other brands do not work.
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