Jam berry usually ships within 2 days. You order will be packed up carefully and shipped with either Australia Post eparcel service or Toll Ipec for larger order.
- Yes we accept returns and will refund on any items unused.
- Simply post it back to us and we will refund you money in full less the postage costs
- We will accept this within 3 months of purchase.
- Yes, we exchange products.
- If you for instance get your sheets to child care only to find out they are the wrong style, simply ship your sheets back to us.
- A new set will be shipped to you without paying an extra shipping fee.
- We ship thousands of items every year so we expect someone, one day will get an item that has a fault. If you are unhappy with your product for any reason [fabric misprint, zip not tracking etc] let us know and we will replace the item at no cost to you. We will do this within about 6 months of purchase.
- Our sales service is the highest in the industry. We love our customers and want them to refer us to other childcare centre & friends and purchase again, so we will treat you like family, and always with a SMILE.